A: The nails could be too low in the hand holder. Make sure you adjust the fingers so from a side view, you can see the highest point of the nail aligned with the top of the hand holder.

A. Make sure you have applied the #3 Image Receptive Coating (IRC).


IMAGE DETECTION

Q. After taking a shot, what could cause the image on the screen to show in streaks or only on a small portion of the nail?

A: If the white canvas coating is not applied evenly, you may see streaking on the screen or partial images.

A. If using a non-white canvas coating, the natural tone of the nail bed could inhibit full detection. Try applying a second coating or slightly opening the door of the Nail Fashion Printer to let some light in.

Q. What should I do if after taking a shot and correctly placing all images on nails, when I print, not all nails are printed?

A: Make sure the nails were printed on in the correct sequence (1. left four fingers 2. both thumbs 3. right four fingers)

A: To help understand what is happening, think about your office printer and how it prints on a flat sheet of paper. Now think of a camera and how it sees things in one dimension. Considering that your typical nail is not completely flat and there are curves to it in one direction or another, the portion of the nail that is the flattest and closest to the ink cartridge will get the most vibrant print.

Experiment with widening and lengthening the image on the edit screen before printing. This will instruct the Nail Fashion Printer to print where it may not have been able to before.

NAIL FASHION PRINTER^TM APPLICATION USAGE

Q. I do not have a steady clientele, do I have to add every client that comes through the door?

A: No. A "Walk-In" client option is already set up for you that you could select for customers that do not come in on a regular basis.

For your regular clients, adding them into your Client Selection will give them the personal palette when selecting art. It's a great place to keep addresses and phone numbers when you want to contact your clients for promotions or new products.

GENERAL

Q. Is it necessary to apply all of the different coatings in the correct order?

A: Yes, the Base Coat acts as a primer/ The Canvas Coat tells the printer where to print/ The Image Receptive Coating (IRC) acts like paper for the ink/ The Top Coat seals & protects the image.

Q. How do I print traditional French style nails with the white tips?

A: Paint the white Canvas Coat over entire nail.

While in the 'Create French' window, select any nail color (other than white) and leave the tip color blank.

Q. How do I clear a client's 'Personal Palette'?

A: That option is not currently available.